bttr provides modern disability support for adults with intellectual and developmental disabilities in California. We offer Independent Living Services and Coordinated Family Support through Regional Centers, and a full range of customizable coaching through the Self Determination Program. Everything is built around dignity, clarity, and measurable real-life progress.

bttr supports adults 18 and older who are active California Regional Center participants. Anyone enrolled in the Self Determination Program can choose bttr as their provider anywhere in the state.

For ILS, bttr is vendored through RCEB, which serves Alameda and Contra Costa counties, and through GGRC, which serves San Francisco, Marin, and San Mateo counties. For CFS, bttr is vendored through both RCEB and GGRC as well. Through the Self Determination Program, bttr can support participants from any of California's 21 Regional Centers statewide.

Through Regional Centers, bttr provides two services. Independent Living Services focuses on building real daily living skills in the home and community. Coordinated Family Support is designed for adults who live with family and focuses on coordinating care, building routines, and supporting the whole household. Both are available through RCEB and GGRC.

Coordinated Family Support, or CFS, is a Regional Center service designed for adults who live at home with their families. It focuses on coordinating services, supporting daily routines, building communication, and reducing stress for the whole household. bttr is vendored to provide CFS through both RCEB and GGRC.

Under SDP, bttr builds a fully customized support plan. Examples include:

• Independent living coaching — cooking, cleaning, home safety, routines, daily planning, and organization.
• Tailored Day Services — skill building, community access, volunteerism, and meaningful daily structure.
• Supported Living style coaching — home stability, community living routines, and in-home support structured as coaching under SDP.
• In-Home Respite — in-home and community respite that gives families a real break while the participant is supported and engaged.
• Money and financial skills — budgeting, saving, benefits awareness, and planning for financial independence.
• Technology and digital skills — using phones and devices safely, online communication, and helpful apps.
• Community and wellness coaching — recreation, community access, volunteering, and healthy lifestyle habits.
• Health navigation — preparing for appointments, understanding instructions, and building independence in health routines.
• Communication and self advocacy — building confidence expressing needs, setting boundaries, and using your voice in real situations.

All of these can be combined inside an SDP spending plan so that support feels personal and matched to the person rather than a generic program.

Yes. TDS is available through the Self Determination Program statewide. It is billed in four-hour units with a minimum of one unit per week. Under TDS, bttr supports skill building, community access, meaningful daily activities, and structured routines outside the home.

bttr offers SLS only through the Self Determination Program, statewide. We do not provide traditional Regional Center SLS vendored services. Under SDP, we can design in-home and community supports that closely mirror SLS while following all program rules and spending plan requirements.

Yes, through the Self Determination Program only, statewide. IHR requires a minimum of four hours per day and a minimum of one day per week. bttr does not provide traditional Regional Center respite. Under SDP, families can include bttr as their IHR provider as part of their spending plan.

bttr Skill Tracks are the six focus areas that organize coaching into clear measurable goals: Life, Money, Health, Tech, Connect, and Express. They help participants, families, and case managers see exactly what is being worked on and how progress is happening over time. Every ILS, TDS, and SDP goal is linked to one or more tracks.

bttr takes a modern, human-first approach to disability services. We focus on clean communication, clear documentation, trained staff, and transparent expectations. Families and case managers always know what is happening. Participants receive support that feels dignified and personal, not confusing or institutional. We were built from the ground up to do this work better.

Progress is tracked through session notes, Skill Track data, milestones, and regular summaries. We measure real-life outcomes — new skills, more independence, stronger routines — not just hours on a schedule. Reports are shared with case managers and families in plain language.

Intake usually includes a referral or inquiry, a short call to understand goals and needs, a review of Regional Center or SDP information, matching with a bttr coach, and scheduling a start date. We guide families and case managers through every step so nothing is left unclear.

Start dates depend on availability and Regional Center or SDP approvals. Most participants begin services within five to fourteen days once everything is confirmed on both sides.

Families receive clear communication, honest timelines, and real answers. We share updates, listen to concerns, and help build routines that reduce stress at home. Families are never expected to manage services alone. For CFS families in particular, bttr is designed to be a true partner in the daily work of supporting their loved one.

Participants can expect consistent sessions, a coach who listens and shows up prepared, and practical work on skills that actually matter in daily life. We move at the person's pace while aiming for real growth and independence — not a checklist of completed hours.

Yes. bttr coaches work with many communication styles including devices, pictures, gestures, and supported communication. The person does not need to use spoken language to receive respectful and effective support from our team.

In many cases yes. We review safety needs, team capacity, and any clinical recommendations before confirming services. Some situations require coordination with behavioral or mental health specialists and we work with case managers to make sure the right supports are in place before and during services.

Case managers receive on-time communication, clean documentation, and session notes that are easy to read. We align directly with IPP goals, respond quickly to questions, and make referrals and progress reviews as simple as possible. We know your time is limited and we respect that.

That is very common. Our team will contact your case manager directly, share vendor information, explain our services, and answer their questions. You do not have to advocate alone to get bttr added to your plan.

Yes. We help participants, families, Independent Facilitators, and Financial Management Services map out hours, goals, and service categories so that the plan matches the person's real-life needs and Skill Tracks. We work within SDP rules and Regional Center guidelines while keeping everything as clear as possible.

No. bttr is a for-profit agency. We believe services funded through state systems like Regional Centers and the Self Determination Program should not depend on donations or unstable fundraising. Public funding, clear rates, and full transparency about how services are paid for is the right model for sustainability and quality.

Yes. All bttr coaches complete training in Person Centered Practices, Title 17 requirements, safety and crisis awareness, documentation standards, communication, disability rights, and all six bttr Skill Tracks before working independently with any participant.

No. bttr focuses on coaching, daily living skills, community access, and practical real-life support. We do not provide clinical therapy or ABA services. When clinical services are needed, we help families connect with the right providers and coordinate across teams.

bttr does not operate a transportation service. We do provide travel training and navigation coaching — learning to use buses, BART, paratransit, and ride-share apps safely and independently. Teaching transportation skills is a core part of community access coaching across multiple service types.

Hours depend on Regional Center assessments and SDP budgets. Many ILS participants receive between four and forty hours per month. TDS through SDP is billed in four-hour units. SDP budgets allow more flexibility when the plan supports it. We design the schedule around what is actually authorized and what works for the person's life.

You can ask your case manager to send a referral, fill out the referral form on our website, or contact our team directly. Once we connect, we guide every step so you are never left guessing what comes next.