Participant Rights
at bttr
Your safety, dignity, and voice matter. Our services are designed so you stay informed, involved, and in control of your own life.
Aligned with
The Lanterman Act, California Title 17, and California disability rights protections for all Regional Center participants.
At bttr, every participant has the right to feel safe, respected, and heard. These rights guide how we plan services, take notes, communicate, and respond when something is not working. We review them with you during onboarding and we are always open to questions or concerns.
Report a concern or get help
We are always here to listen and respond
At bttr, your rights come first.
We do not just list them — we practice them.
Dignity and respect
You will be treated with kindness, fairness, and respect in every interaction with every bttr team member.
Privacy and confidentiality
Your personal information is protected and only shared when legally required or when you have given consent.
Choice and decisions
You choose your goals, routines, and services. No decision about your life is made without your knowledge and input.
Informed consent
You receive clear information about any service or decision before agreeing to it. Consent is always voluntary.
Complaints and feedback
You can share concerns safely at any time without fear of losing services or being treated differently.
Safety and protection
We protect you from abuse, neglect, and mistreatment. Any concerns are reported and addressed immediately.
Personalized services
Your services match your culture, communication style, strengths, and real-life goals — not a generic template.
Community inclusion
You have the right to work, learn, explore, and build relationships in your community as a full participant.
Access to records
You can request and review your service records, session notes, and documentation at any time.
Advocacy and support
You choose who speaks with you or advocates on your behalf. No one is excluded or included without your consent.