Build Better Agencies — From the Inside Out

bttr. Consulting Services for Regional Center Vendors

We Don’t Just Offer Services. We Build Systems.

At bttr., we believe the human services field deserves innovation — not just administration. That’s why we launched bttr. Consulting: a dedicated division designed to support new and established agencies across California’s Regional Center network in building smarter, stronger, and more sustainable programs from day one.

Whether you’re applying for vendorization or reimagining your internal systems, we partner with you to raise the bar. Our consulting services are structured to help you grow with clarity, operate with compliance, present with professionalism, and deliver with real impact — every single time.

We specialize in supporting ILS, SLS, CITP, and Day Program agencies, with services that span across operational design, branding, documentation, audits, and internal culture building.

Who We Are

The bttr. executive team brings lived experience and expert-level knowledge to every engagement. Our leadership has:

  • Operated multiple Regional Center vendored programs (ILS, SLS, CITP, day programs, and hybrid models)

  • Supported startup agencies through vendorization from scratch — including program writing, interviews, cost statements, and file setup

  • Developed original documentation systems and internal audits now used across multiple organizations

  • Built award-nominated brands, service materials, and digital platforms that redefine how disability services are presented to the world

  • Navigated complex regional, state, and funding regulations — while keeping people at the center of every solution

We’re not theorists. We’ve led in the field, been in the meetings, and built from the ground up. We’ve solved operational crises, coached new directors, passed surprise audits, and scaled programs that now serve hundreds.

Who We Help

We work with agencies at every stage of development, including:

  • New organizations preparing for Regional Center vendorization (ILS, SLS, CITP, or hybrid models)

  • Established vendors seeking to modernize, improve compliance, or expand capacity

  • Leadership teams looking to align operations, documentation, and service quality

  • Nonprofits or startups entering the disability services sector

  • Vendors preparing for CARF accreditation or internal QA audits

  • Entities looking to design bilingual or culturally responsive service models

From small teams to multi-county operations, we tailor every engagement to your size, structure, and vision.

What We Offer

Here’s how we help agencies get — and stay — bttr.

1. Regional Center Vendorization Support

For ILS, SLS, CITP, and more

We provide complete support from concept to contract:

  • Letters of Intent + Regional Center submissions

  • Full Program Design (Title 17-aligned)

  • Cost statement calculation and optimization

  • Organizational charts and staffing models

  • Staff role design + compliant job descriptions

  • Service structure maps and file setup

  • Prep and coaching for vendor interviews

  • Pre-launch operations and intake flow templates

We don’t just help you apply. We help you pass — and thrive after approval.

2. Systems Design & Compliance Infrastructure

We specialize in operational structure that works at scale. This includes:

  • Intake pipelines + digital intake forms

  • ISP templates, quarterly review systems, and goal tracking

  • Service documentation systems (ILS, SLS, and CITP-specific)

  • Internal QA checklists and file audit protocols

  • Staff compliance trackers (training, supervision, notes)

  • Policies aligned with Title 17, HIPAA, labor law, and DDS guidelines

We also help you implement cloud systems like Notion, Google Drive, or Airtable to manage files, notes, incident reports, and coaching logs with efficiency and transparency.

3. Branding, Visual Identity & Referral-Ready Materials

We help agencies stop looking like “just another vendor.”
bttr. makes you look like the future of human services.

  • Logo development + full brand kits

  • Website layout and messaging strategies

  • Flyers for case managers, families, and participants

  • Service brochures + welcome packets

  • Referral kits, onboarding folders, and pitch decks

  • Video scripts, social media templates, and brand voice guides

You won’t just look more professional — you’ll become easier to refer to, easier to trust, and easier to remember.

4. Staff Training, Culture, and Performance Systems

Great agencies are built from the inside. We help you:

  • Develop onboarding guides, checklists, and welcome flows

  • Write position-specific training modules (for coaches, managers, drivers, etc.)

  • Build service quality coaching models

  • Define your internal values and culture expectations

  • Set up performance review tools and milestone trackers

  • Design retention strategies and incentives that work

We also provide executive coaching for founders, directors, and team leads who want to lead with more clarity, confidence, and purpose.

5. Documentation Review, Audits & Compliance Overhaul

Let us clean your files, fast — or prevent chaos before it starts.

  • Participant file audits and reorganization

  • Staff file compliance reviews and updates

  • Corrective action planning and remediation support

  • Quarterly documentation review protocols

  • Mock QA audits and regulatory prep

We teach your team how to meet standards year-round — not just when an audit is due.

6. Digital Tools, Automation & Smart Infrastructure

Our tech systems make your life easier — without losing your human touch.

  • Custom Notion dashboards for staff, admin, and participants

  • Automated tracking from intake to ISP review

  • AI-generated templates for service documentation

  • Secure file-sharing systems with role-based access

  • Incident reporting and follow-up tools

  • KPI dashboards for leadership insight and growth metrics

The result? Less redundancy. More visibility. Higher quality. Faster turnaround.

The bttr. Method™ for Agency Consulting

Every agency we work with benefits from our proprietary consulting approach:

  • Clarity – No jargon, no confusion. We make it make sense.

  • Compliance – Everything aligns with Regional Center, Title 17, HIPAA, and labor law standards.

  • Creativity – Your brand, your structure, and your service design should reflect innovation — not just legality.

  • Culture – We help you build from the inside out, so your staff are aligned, trained, and supported.

  • Confidence – You’ll feel ready for audits, interviews, referrals, and expansion.

Consulting Packages

We offer flexible options to meet your budget, timeline, and goals:

  • One-time strategy sessions

  • 2–6 week launch sprints

  • Monthly consulting retainers

  • Full-service vendorization packages

  • Emergency compliance overhauls

  • Brand + website transformation bundles

Every engagement is 100% confidential and fully customized — no cookie-cutter templates or outdated PDFs.

Get Started Today

To inquire about bttr. Consulting:

📧 Email: info@bttrliving.com
📌 Subject Line: Consulting Inquiry

Please include:

  • Your agency name

  • Type of program(s) you operate or are launching (ILS, SLS, CITP, etc.)

  • Your current stage or main pain points

We’ll schedule a complimentary 15-minute intro call to understand your goals and recommend next steps.

You Don’t Need to Guess Your Way Through This.

bttr. has helped agencies across California build from scratch, restructure after burnout, survive compliance chaos, and become leaders in the field.

If you're ready to build the agency you wish existed, we're ready to help.

Let’s make it bttr.